Privacy Policy

Venator LLC ("Venator", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our SaaS product Ventor (the "Service"). Please read this Privacy Policy carefully.

What Information We Collect

Contact information such as name, email address, phone number, and mailing address when you create an account to use the Service.
Usage information such as IP address, browser type, operating system, referral URLs, device information, pages viewed, and links clicked when using the Service.
Communications content such as the content of emails, LinkedIn messages, Slack messages, SMS messages, and online chats that you analyze through the Service.

How We Use Information

To provide and improve the Service, features, and functionality.
To monitor and analyze usage and trends to improve your experience.
To deliver you customized content such as product updates and announcements.
To provide customer support and troubleshoot problems.
For research and development purposes to improve Ventor's conversational AI technology.
To comply with legal obligations and enforce our Terms and Conditions.

How We Share Information

With third-party service providers and partners who assist us in operating the Service.
If required to do so by law or legal process.
In an aggregated and anonymized manner that does not directly identify you.
If we believe disclosure is necessary to protect the rights, property, or safety of Venator or others.

Your Choices

You may access, correct, delete, or modify your personal information by signing into your account and updating your account information and preferences. You may also request deletion of your account and associated data by emailingsupport@ventor.ai.

Security

We implement technical and organizational measures designed to secure your information from accidental loss and unauthorized access, use, alteration, or disclosure. However, no internet transmission is ever fully secure or error-free.

International Data Transfers

Venator LLC is based in the United States, and the information we collect is governed by U.S. law. By using the Service, you authorize Venator to transfer, process, and store your information in the United States and anywhere else Venator or its service providers operate facilities.

GDPR

If you are an EU resident, then you have the right at any time to request all the personal information we have for you as dictated by the General Data Protection Regulation (GDPR). Under the same regulation, we will also delete any or all of this information at your request. In addition, you can choose to delete your account from the profile page, which results in your data being automatically removed irreversibly from our system and your browser.

Children's Privacy

We do not collect or maintain information at our website from those we can verify are under 13, and no part of our website is structured to attract anyone under 13. The Service is also not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child without the consent of the child's parent or guardian, we will delete it.

Changes to this Policy

We may modify this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other means. Your continued use of the Service after the changes take effect constitutes your acceptance of the changes. Please review this policy periodically for updates.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@ventor.ai.